Return & Refund Policy

Due to the nature of skincare products, we accept returns only under the following conditions:

The product is damaged, defective, or incorrect
The request is raised within 48 hours of delivery
The product is unused and in its original packaging

Proof Required
To process your request, please share:
Clear images of the product
Order ID

Refunds
Once your return is approved:
Refunds will be processed within 5–7 business days
The amount will be credited to your original payment method

Replacements
If eligible, we can also offer a replacement product instead of a refund.

Non-Returnable Items
We do not accept returns for:

• Used or opened products
• Products damaged due to misuse
• Requests made after 48 hours of delivery
  

Return Shipping
If the issue is from our side (damaged/wrong product), return shipping will be free
In other cases, shipping charges may apply

How to Request a Return
To initiate a return, contact us at:
support@perrydermis.com
with your order ID and issue details